Free Shipping Offer
New! We are currently offering free ground shipping within the continental United States for all orders over $100.
Unlike many other brace shops on the internet, or even in your hometown, all of our braces are in-stock. This means that all items are usually shipped within 24 business hours of purchase. If we are not able to ship a product to you within 72 hours (for example, it is on backorder from the manufacturer; unfortunately we have no control over those situations), we will notify you by e-mail (be sure to enter a valid e-mail address) or telephone. You then have the option to cancel the order at no cost to you, if you wish, or wait for the product to arrive.
We ship within the Continental United States using US Postal Service (USPS) or FedEx so that all orders can be tracked and are appropriately insured. You may select among the various shipping options (Ground, 2nd Day Air, Next Day Air) in the shopping cart. USPS Priority Mail, our default option, will deliver to most of the U.S. within 2 days! (This is not guaranteed, however. For more urgent matters, we suggest you use FedEx 2nd day or Next Day, which are guaranteed by FedEx.) Upon submission of your order to the shopping cart, you will receive a notice, typically within the next 24-48 hours, indicating that your order has been shipped and specifying your tracking number. Please note that FedEx cannot ship to a P.O. Box or APO; in this case, we please select shipping via USPS.
You can check the status of your order, once it is shipped, by entering your tracking number at the appropriate shipper's tracking site.
Important: Please note that it typically takes up to 24 business hours for our products to be processed in our warehouse. Please keep this in mind when ordering on weekends or holidays. For example, if you order a brace on Saturday morning and request 2nd Day Air, the order will most likely be processed in our warehouse on Monday, and you should receive it by Wednesday. Also important is that special order braces may take up to 48 business hours to be processed by the appropriate manufacturer.
Shipping to Alaska and Hawaii is by the USPS; please select this option in our cart. Your order is typically received within 3 days of when we ship it! Again, note that you will not receive a tracking number.